Horrid service
Disappointed_Bye-Bye

Oh My Gosh!

I was just hung up on by a Verizon woman who asked my for my "Order Number."  What? You mean I should have some order number from a year ago?  I asked her if the situation was reversed if a Verizon representative asked her on the spot for an order number from a year ago would she have it?

CLICK.

This is not the Verizon that I pay into for 20 years.  Not only can't I get through the initial call, but the dang push 1 for this or 2 for that doesn't work! I pushed the number five times and the fake Bot hung up on me! This happened five times today! 

All I wanted to know was if my device was on a contract. This is the ONLY company that has hung up on me simply because I was asking questions.  Wow.   

I am going to find another carrier.

Bye Verizon

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