I cant get any answers

sunnybird004
Enthusiast - Level 2

How do I get verizon to reverse the payment authorization on my pay pal account 

For an order that they canceled on the  10th of April this is rediculous

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3 Replies
SynthpopAddict
Champion - Level 2

Have you tried using live chat while logged into your My Verizon account and typing "live agent" to ask?  The only other thing I can think of is to dispute the charge with your bank or PayPal.

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I'm not a Verizon employee, just another customer trying to help.
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sunnybird004
Enthusiast - Level 2

Yes i did but I was trying to switch  over  so I don't have and official account yes

When I spoke to pay pal they told me that verizon had to cancel the authorization hold

And paypal could not

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SynthpopAddict
Champion - Level 2

Thanks for the updates.  If you decided to cancel your port in or purchase but there's still some kind of pending order stuck in the system, I'd try calling Verizon's Financial Services department at 866-266-1445.

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I'm not a Verizon employee, just another customer trying to help.
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