Re: ID verification
mserrano03
Enthusiast - Level 1

I just placed an order and the link to upload documents keeps giving me an error so I cannot upload my id can someone help please

Re: ID verification
maddi789
Enthusiast - Level 1

i’m having the same problem not being able to upload my documents 

Re: ID verification
Councilst
Enthusiast - Level 1

Im also having the same issue i cant upload documents it says invalid request 

Re: ID verification
ccarmona03
Enthusiast - Level 1

Can you help me?  I just placed an order today for (4) new lines.  I used customer sales support to order.  When I went to verify my ID using the link it came in broken.  Please help. 

Re: ID verification
Csinmke
Enthusiast - Level 1

I am also having the same issue.  Any help would be great!

Re: ID verification
Bfryman1023
Enthusiast - Level 1

I have the exact same problem I don’t want it to cancel my order. The link is just coming up invalid.

Re: ID verification
angelicadecast88
Enthusiast - Level 1

im having the same problem, please help!

Re: ID verification
Robert7302
Enthusiast - Level 1

I’m having the same trouble already paid money and shipping fee then get an email saying I need to verify my identity i also

got a receipt 

Re: ID verification
TeoGrand
Enthusiast - Level 1

I've been having this same issue with starting my service, the email link doesn't work and I can't change it through the mobile app either. 

Re: ID verification
Stevenr19
Enthusiast - Level 1

Yea same thing happening to me trying to upload so my order be on the way