Lost Verizon Cloud Access! How to restore???

disgruntled5
Newbie

I made some changes to my account, and the customer service rep discontinued my cloud account!  I got the text and asked him why.  He said he would restore it.  But now ALL OF MY CONTENT IS GONE!!! Years and years of pictures.  And I can't get in to it, I can't restore it, the chat won't reconnect, no one is available to help me.  Years and years of pictures of my children and my life gone and I NEVER AUTHORIZED ITS REMOVAL FROM MY ACCOUNT.  I am so incredibly upset and no one can seem to help me. I don't know what to do.  Nothing I try works!!!!!!

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