Lost trade in phone
rizalina12hartlauer

We mailed our trade in phone about 2 months ago and we just got an email saying that they never received it.Tried customer service but didn’t get much help.It is frustrating to know that they don’t really care .We have been with Verizon for so long now and thinking of switching to another company.We read some posts that this has been happening ,them losing the trade in phones.

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