Missing order given old tracking
mrichman333
Newbie

So purchased a new phone  3 months ago and have had nothing put problems with it.  I went on the chat to get advice.  The end result was they told me I would be receiving a replacement phone.   I received a order email, then a shipping email, but when I checked the tracking # it was the tracking # for the original phone.  So I called and was on the phone for over 30 minutes trying to get a tracking #.  The end result, is I will get a call back by 2pm today.  

Something is VERY Wrong

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