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I placed an order as a new customer I rushed delivery paid extra $20 for that n my device never came. I looked up my order it said order pending verify order by Dec 6th so I selected verify order it takes me to Verizon login screen I put in my information it says to use my phone number ( I was only given the last 4 digits of my new number) or my account # which I don't have. I just want to verify my order but it won't let me. I try to chat with us and it tells me to log in but I already am n then I put my order # in again n location code and shows me order tells me to verify I hit verify option n back to login screen wanting my acct# or phone# idk what to do I want my device they already took my money and the extra to rush delivery. My Verizon experience is starting out very frustrating.

