I placed an order to have my TV service and in home Phone line removed over a month ago to lower my bills. Verizon has not taken an action and is continuing to bill me at an anatomical rate. How can I get this processed and lower my cost? It seems like my order has been placed on the back burner in favor of my large monthly payments. Please help me.
Hi @Godson71,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you
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