Shipping label

Uh I have did 2 returns under orders right and when I did them, I was not home at the time to do the print shipping label for those orders as I wish I was right even though I got the emails about printing the shipping labels, when I click on that and go to the Verizon page to enter my login information and then find orders and go to the orders that I want to return, in there nowhere I do not see where to click the shipping label at, even when I click on returns right up by purchases, still do not see no shipping label at all, even when I click on view details as well, I do not see that nowhere to print shipping label, are yall playing a game or something on me when it comes to print shipping labels to return stuff back to yall when I am no longer interested, I feel like yall do that