Submitted phone for trade in over 7 months ago, no outcome
Enthusiast - Level 1

I submitted my device, and know it was received at the facility (as it tracks that way on verizon's website) mid April 2022.  It's been MONTHS.  I've called SEVERAL times.  Still, nothing is happening. How do I take further action, or at the very least get my device back?

This is absolutely ridiculous!

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