Ticket Status for reorder
Sacha1678
Enthusiast - Level 1

I received my order and the box was empty. I was given a ticket number and told I would receive an email within 24 hours and have not. I was also told I would receive my new order in 3-5 days and nothing has arrived. Without any correspondence I have no idea if it was even sent. Can someone help?

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2 Replies
vzw_customer_support
Customer Service Rep

Iโ€™m saddened youโ€™ve been having trouble first not getting anything with the order, and now not getting an update Sacha1678. Weโ€™ve sent a Private Note so that we can assist further.

-John

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vzw_customer_support
Customer Service Rep

We're still here to help with your concern. Let us know if you need assistance. ~Peter

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