Upgrade issues with Vzw
NeddyT
Newbie
  • So, is it worth staying with VZW. I upgraded a line 5 days ago, bought accessories , accepted the t & c two times  after the email and sms failed to work. and still order is pending. I have spoken with many customer service and tech reps who assured me all was good. I did a favorable survey, lol. I trusted the last rep who told me 24 hours ago that I would receive my tracking number within 1 hour, nope. I work full time and have spent at least 1 full day on this issue. This my friends is no bueno!!!
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