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Verizon Local Business Office

tkovach
Newbie
‎09-09-2023 12:30 PM

I am trying to set up home internet with Verizon Fios. Whenever I try to set up a plan, or view my account information, or click "Change My Plan", I get redirected to a screen saying "Please Contact the Verizon Local Business Office." along with the number "1-800-VERIZON." I tried to get help with this, but to no avail -- I am close to just canceling my account and getting Xfinity.

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kh-gary
Moderator Emeritus
‎09-09-2023 03:51 PM

Hi tkovach,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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