Verizon never received trade in kit
IsaacW925
Newbie

I sent in the trade in kit to Verizon but on Verizon end they said they never received my trade in online. I have proof of delivery.

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1 Solution
vzw_customer_support
Customer Service Rep

IsaacW925, I'm sorry you're having issues with a trade-in. We've sent a Private Note so we can learn more and help with this situation. 

-John

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3 Replies
vzw_customer_support
Customer Service Rep

IsaacW925, I'm sorry you're having issues with a trade-in. We've sent a Private Note so we can learn more and help with this situation. 

-John

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knapp5
Enthusiast - Level 2

Also have watch trade in and UPS delivered last week and submission shows nothing

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knapp5
Enthusiast - Level 2

UPS delivered trade in last week to Verizon and still not reflected on submission status

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