Verizon new line online order a complete nightmare already
jsharon22
Newbie

I tried to order the new iPhone online but when I finished the address was missing pieces of information. Verizon rep canceled it and put the order in for me to make sure the address was 100% correct when entered, and it still ended up jumbled. This rep told me to wait until a shipping label is made and that theyโ€™d be able to contact fedex to change the address, but when that finally happened they couldnโ€™t do it without some code that the rep โ€œcouldnโ€™t getโ€. And now Iโ€™m told I can just cancel the order again or wait and hope it works itself out. My experience with Verizon has been an absolute nightmare and I havenโ€™t even received my phone yet. Please, if anyone can help I would be forever grateful. Please ๐Ÿ˜ž

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