Today is January 27, 2025. I have been waiting on the phone to speak with a Verizon Fios representative one hour and 30 minutes quite literally, and still waiting. Utter disregard for clients’ time. I am outraged. Time to look elsewhere.
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
Start a new topic or ask questions in the open forum.
