I’ve been fighting with Verizon for almost 3 months now trying to return a Nintendo switch that your system messed up and ordered 2! I have tons of notes on my account and been promised a shipping label which magically never comes. Then was told I would be credited to my account never happened! Anyone have this issue? And any advice on what to do because now I’m 2 months behind because was told not to pay until I got shipping label by a supervisor and that my account wouldn’t be suspended but yet it was and had to fight with them on that! All I want is to give them back this system and get my credit like promised! Worst experience ever with Verizon by far
Hello, Ripbrenda, sorry to hear you're running into an issue with trying to return your Switch. We would like to help with this issue. So we can better assist, we will be reaching out via Private Message.
-Lauren
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