Removing old phone land lines

[Removeoldlineplease]

Old phone lines and box removal. I've tried desperately to contact Verizon in every available method and cannot get through the AI, Automated system or to a human being. Quite difficult without being an actual customer. 

Newest owner to a home that previous owner had an over head landline and box ( so old the box is from the Bell Atlantic era) and despite calling every possible customer service number many many times, going through every call prompt route, the website ( not a verizon customer but signed up for a login just to enable the chat which then still doesnt work as no account number or phone is associated with the email address) tried calling all of the 800 numbers as well the nearest Verizon store ( their 800 number as well the listed local area code number) and still unable to reach a single human being or start a dialog.  End that portion of the rant. 

Now, the main issue is there is a Bell Atlantic phone line box attached to my house, an over head line running to said box as well as 3 other lines running through my shrubs in the bottom corner of my property (Already confirmed with the electric company Penelec that theyre verizon phone lines. Verizon did send a tech my home and spoke with him, and was told those lines would be removed as none of them are in use and theyre are verizon lines. The techs in the repair team and said theyd take them down. Verizon please contact me within 30 days otherwise an alternate course of action will be taken to remove these lines and equipment. 

[Kh_Femi]

Hi ,

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Thank you.