Access account

Dmb2006
Newbie

Long time Verizon customer, specifically cell. Once had  Fios then moved and not available at location  Then it became available so it was added.  Ever since … I’ve  been told  that MyVerzion app doesn’t cover Fios so I’ll be required to manage two accounts…  like separate people.  60 days in… I’m tired of playing the games of trying to access a given account… then get emails telling me I need to do something and all it does is point to MyVerizon app.  StarLink Is looking more promising everyday. GET your  story together Verizon … I don’t mind jumping ship altogether just because of the aggregation.

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kh_jenn
Moderator
Moderator

Hi Dmb2006, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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