Account Member

[King23]

On my account at the top it says account member when I suppose to me my own account owner to have access to my own account and nobody else is on my account but only me and not anybody else, what is up with that there I have mentioned, why is this happening to me like this, huh, yall better give me the good help to figure out how to change that as I am suppose to be my own account owner and not a member or anything else but my own account owner over my own account, nobody else

[jav6]

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@King23 wrote:

On my account at the top it says account member when I suppose to me my own account owner to have access to my own account and nobody else is on my account but only me and not anybody else, what is up with that there I have mentioned, why is this happening to me like this, huh, yall better give me the good help to figure out how to change that as I am suppose to be my own account owner and not a member or anything else but my own account owner over my own account, nobody else

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Is there another account login that is the account owner?  Possibly your login is not set up properly with the account owner privilege.

[King23 · Accepted solution]

No there is nobody else on my accoutn as an account but me only me and I got that taken care of as I had to have my account unregistered and re=register it by selecting that I myself am the account manager over my own account, with that being said, I now have full access to everything on my account back to 100 percent normal

[vzw_customer_support]

We want to make sure that you have the access to your account that you need. We can certainly address this with you. Please send us a Private Note for assistance with your account. *Brittany

[King23]

Yeah I finally have access to my account as it is back to normal

[jav6]

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@King23 wrote:

No there is nobody else on my accoutn as an account but me only me and I got that taken care of as I had to have my account unregistered and re=register it by selecting that I myself am the account manager over my own account, with that being said, I now have full access to everything on my account back to 100 percent normal

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Good to hear your issue is resolved.  You might mark your post as an answer to this thread.

[King23]

Ok then I sure will mark it as answered so you and everyone else will know that it is answered

[vzw_customer_support]

Thanks for reaching out to us.  We understand that you have some questions about your account.  We are more than happy to assist.  Please send a PM for further assistance.  *Jerina

[King23]

My account is back to normal as I am now the account owner as I received help with it the other day from one of your social media people from on the Messenger