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This new thing of sending link to phone is causing me major problems. I take care of my elderly father Verizon account and can no longer get into the account unless I am at his house. He is unable to authorize my access to his account unless someone is with him to show him what to do. Plus here recently my own Verizon phone quit excepting verification messages. The local store could not fix it so I could not access my own account. I corrected that concern by reloading the text app that came on the phone. I feel there needs to be a way to access the account with out a phone verification.
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