Activity log not correct

Julierenee81
Enthusiast - Level 2

Will the usage/activity log eventually work with Google Messages? Since making the switch away from Messages+, the log is no longer accurate and not tracking incoming/outgoing texts. This is rather infuriating to those of us who monitor our children's activity. After 20+ years with VZW, I'd hate to need to find a carrier that tracks this. 

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vzw_customer_support
Customer Service Rep

Happy Thursday! Being on top of your account is crucial, especially if you are managing your activity log. Verizon is here to help.

 

Let's gather more info. What exactly is inaccurate about the message log ? When did the issue start? Aside from the messaging service change, any other modifications?

~Gilbert

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