Billing Issues

SKYYE3
Newbie

I want to know where I can file a complaint that will actually help. I have never had to call a company every month to try to get issues fixed and I have never seen a place that was worse at math then a kindergarten child would be. I have filed a complaint with the FCC guess next step is the BBB. Every month seems bill is not what they said today I am fighting them because they took two payments couple days ago are refunded one and now claiming that's past due. Really? I truly can not wait to go elsewhere!

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vzw_customer_support
Customer Service Rep

Hello SKYYE3, we're sorry to learn you're having issues with your account. We will be sending you a private message to further assist. 

~Ivone

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