Blacklisted

Lady45
Newbie

I found my phone and need to get my imei removed from the blacklist please 

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vzw_customer_support
Community Manager
Community Manager

If your device's IMEI number comes back as blocked or blacklisted, your options become more limited. Blacklisted IMEI numbers are shared between carriers and cannot be easily unblocked.

 

If others encounter similar problems with Device Unlocks, common factors can include not meeting unlock criteria, or the device was reported lost/stolen. 

 

If you still require assistance or have any questions, please contact us for support.

-Alex

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SynthpopAddict
Champion - Level 3

I'd try live chat, as that would probably be faster than waiting for your private message envelope in the forums to light up.  You will need to provide the evidence that you are the original owner of the phone before it can be removed from the blacklist.

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Community Manager
Community Manager

If your device's IMEI number comes back as blocked or blacklisted, your options become more limited. Blacklisted IMEI numbers are shared between carriers and cannot be easily unblocked.

 

If others encounter similar problems with Device Unlocks, common factors can include not meeting unlock criteria, or the device was reported lost/stolen. 

 

If you still require assistance or have any questions, please contact us for support.

-Alex

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