CHAT

DukeOfRossville

I started a chat at 7:30 and after being disconnected 7 times I gave up at 11:10.....I had 7 different representatives that would get within 1 minute of completing the task and then I would be disconnected and have to start all over......the best part is that I got to verify my account information EVERY TIME I GOT SOMEONE NEW!!!  And then for additional fun I got to explain the ENTIRE SITUATION again which is one of my most favorite things to do......

I GAVE UP AND STILL DON'T HAVE MY PROBLEM SOLVED

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1 Reply
vzw_customer_support
Customer Service Rep

Hey there, DukeOfRossville, we ant to make sure you get the help you need for your account. So we can better assist, we will be reaching out via Private Message.

-Lauren

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