Can a group account be transferred?

[SynthpopAddict]

Note: this is purely a hypothetical situation.  I do not have a group account, nor do I want to transfer my service.  Just curious...

I recently discovered if someone wants to change the Account Owner, that's actually a Transfer of Service to the other person.  However, what if an Account Owner has 3 or more lines in their account, and they want to port out the Account Owner line only?  Can the other lines be transferred to someone else as a group via the Transfer of Service process?  Or does each line have to be transferred separately and every line must then go to a different individual to assume responsibility?

Slightly different variation: What if the Account Owner of a group account dies?  Can someone with one of the other lines then assume responsibility as the new Account Owner for the group account?

[vzw_customer_support · Accepted solution]

We want to make sure we're able to answer all of your questions regarding that Transfer process in case it ever comes up. If an account owner wants to port out their line and transfer the remaining lines to one or more other accounts, that's definitely possible. If the account owner dies, an account manager on the account can also authorize the transfer of the remaining lines. You can find more details here: https://www.verizon.com/support/transfer-service/overview/

~Jesse

[SynthpopAddict]

Thanks Jesse, that answered my question! 😀 Will have to investigate what happens if an Account Owner is deceased and did not have anyone named as an Account Manager to a group account...