Me and my boyfriend are dealing with this issue about not being able to verify my identity when trying to get new phone service on the account we already have , We got home internet from them, and are now trying for phone services when we ran into this issue, first they did the whole scripted can’t help us deal then made us wait almost a week till the order canceled it’s self and said to reorder , well when we try to reorder it’s the same issue !
has any have a solution for this ?
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