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I have always been able to log into my account and go into each phone numbers usage and update the number with a nick name. This is incredibly helpful with work so that I know how many times a customer has to call. I need this feature lol. Now I am unable to enter in a nickname. The box pops up but it doesn't accept any input. If I hit ok or even the x to cancel it takes out the number and shows the last letter typed. You can't erase it.
I have cleared cookies, changed browsers, tried on my iphone as well as my desktop.
PLEASE Help.
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The feature has been squirrely for years and has been out of commission again for a few weeks, there's several threads on the forum about it such as:
Add/Update Nicknames not working in Minutes/Message Usage Logs
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The feature is working correctly for me now.