An Accepted Solution is available for this post.
Can't change plan online - Pending "phantom" order
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I would like to add some stuff with the online plan builder but there says there is an order and everything is grayed out, chat support is no help whatsoever, the guy just kept repeating the same stuff.
1 Reply
An Accepted Solution is available for this post.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Oh, wow! We are stunned to see you are encountering plan changing issues. Our goal is to help you in the best way possible.
For more plan change info, click on this link: https://www.verizon.com/support/knowledge-base-231253/.
We sent you a Private Message. Please review at your earliest convenience.
~Gilbert

