This has never happened before, and I started having this issue this week.
Every time I go to Verizon.com and hit "Sign in to my account" (or direct link: https://secure.verizon.com/signin), I immediately get this message: "We're sorry. We are unable to process your request at this time. For more information about Verizon products and services, visit verizon.com." That's before I can even see the username and password fields.
I also got the same error when I clicked Contact Us (https://www.verizon.com/support/contact-us/) or Support (https://www.verizon.com/support/).
I tried several different computers (my MacBook and my desktop PC) and different browsers (Edge, Safari, Chrome) and even in incognito mode. They produced exactly the same behavior.
I appreciate any help on this!
Oh, no! Dealing with log in issues can be frustrating, especially if you keep getting the same error regardless where you attempt to sign in. Verizon is here to help.
For more My Verizon info, click on this link: https://www.verizon.com/support/my-verizon-faqs/.
We sent you a Private Message. Please review at your earliest convenience.
~Gilbert
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