I'm a new Verizon subscriber and just had my number ported from my carrier. I downloaded the app and I presents a message 'Looks like something went wrong'. When I try to contact support through the chat bot, during the requested sign in it goes to 'Site not found'. So....I'm deaf. I can't get any technical support be it email, chat or 'Verizon App' notification. What am I supposed to do?
Hello, swoopsta, we're so glad you chose Verizon and want to help ensure you are able to manage your account via My Verizon! At what point do you see that error message in the app? To make sure we're on the same page, have you been able to register for a My Verizon account so far: https://bit.ly/4dP3b6W?
-Lauren
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