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Cannot access my verizon
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Hello, I cannot access my verizon account because I don't have access to my phone number and cannot verify as part of 2 factor authentication. Can I enable email as a method instead? I'm stuck and cannot do anything to access other essential services because of this.
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Is your phone broken or lost? There is unfortunately not an alternative 2FA method. You'll have to call during business hours for someone to get into your account.
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I'm not a Verizon employee, just another customer trying to help.
I'm not a Verizon employee, just another customer trying to help.

