I tried to login to my account today and mustve entered the wrong password, so I got a message saying I needed to verify my account. They sent me a text, I verified it was me, and then it said my account was locked and now I need to reset my password. When I go to reset my password I get an "error" displayed in the tab of my browser, and the message with an orange background "
Learn more about Verizon Wireless products and services:
Shop or browse our selection of phones and plans.
Get to know our products with fun and interactive demos.
Go to Send a Txt Message now."
What am I supposed to do now?!
In this case you may need to contact the official support through phone or chat and ask for account remediation.
Start a new topic or ask questions in the open forum.
