I can not process an order on my app or online. Every time I try it says I am viewing 2 carts, but I am not. The top of my screen says cart locked. Why is this continuous loop happening?
Oh, no! Does anybody else have access to your account? Have you made any recent changes to your account?
~Geo
If the system is saying you have 2 carts, can you clear the cache on both the app and your computer browser, then sign in on only 1 device and delete one of the carts if it's still there? Then you would have to sign out of the device and sign in on the other device to view the "other" cart and then maybe it would go through?
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