I have been trying to change my residential account user ID but received the following message: "We are unable to complete your request at this time. Please try again later." Well, I have tried again later many, many times and still receive the same message. I am logged into the account, so that is not the issue. Thoughts or suggestions anyone?
Hi rcsphoto,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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