Complaint
Ciciuri
Newbie

How can i submit a complaint for a representative i was speaking to who called me stupid and said they couldnt get me a supervisor placed me on hold for 20mins then picked up and hung up the line ???? 

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1 Reply
vzw_customer_support
Customer Service Rep

Customer experience is something that I take personally, Ciciuri. I'm sorry to hear that this happened and we would be happy to take back that feedback, and make sure any unresolved concerns are handled. Please be on the lookout for a private note from us so we can assist.

-Joseph

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