Costco $250 rebate gift card
bethann726
Newbie

Hello, 

My family and I purchased 3 phones on 9/2/2023 and was told after the 90 days that we would get 3 $250 Costco gift cards. We havent received them yet and when I try to do the chat with us function, it does not work. Can someone please reach out to me so I can get the gift cards, as they are to be used for Christmas gifts this year. 

Thank you! 

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11 Replies
vzw_customer_support
Customer Service Rep

Hello! We'd love to help with your promotion questions. To better assist you, I'll be sending a Private Message, please reply to it, so we can get started.

~Maria

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I have the same issue.  How do I check into this issue?

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vzw_customer_support
Customer Service Rep

Hello, starkist123504. Help is here. I have sent you a Private Message for further assistance. 

-Natasha

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jeffn09
Enthusiast - Level 2

Problem was resolved! Thank you for reaching out

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jeffn09
Enthusiast - Level 2

Hi,

I also have a problem of not receiving my $250 Costco gift cards for opening three new lines with Verizon. I opened the lines back on September 2023. I called Costco and Verizon customer service, but no one was able to help me because they don't know about the Costco gift card promotion. Can someone help me? Please advise.

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vzw_customer_support
Customer Service Rep

Hello, jeffn09, we're here to help with your Costco Shop Cards. So we can best assist, we will be reaching out via Private Message.

-Lauren

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jeffn09
Enthusiast - Level 2

Problem have been solved. Thank you so much for your help Jesse! 

vzw_customer_support
Customer Service Rep

Thank you for the update! That is great jeffn09! I will pass on the update to Jesse. 

-Deb

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Andiejosh
Newbie
  • So I also had a similar question. We received one gift card but we need 2 more because we had 3 phones in total. And it's just really hard to find anyone on both ends to help
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vzw_customer_support
Customer Service Rep

Hey, Andiejosh. We definitely want to make sure that you receive your $250.00 Costco Digital Shop Card offers. Were all devices purchased on the same date? To clarify, did the original e-mail include only one card? The reason we ask is that multiple cards are sent in the same email.

~Izzy

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fred-37-ca
Newbie

I have the same problem here.  5 phones purchased back on Mar 14, 2024. I later found out that I initially gave them a wrong email address but I had then change to a correct email few days later.

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