Costco digital shop card unable to access
NFS007
Enthusiast - Level 1

Hello there; I received my 2 Costco digital shop cards on Feb 8, and it said it will never expire. 
I was able to access it last month to use it in warehouse. Now whenever I try to open the link from email, it says URL not found on phone. 
when I try to access it from computer it says “this  xml file does not appear to have any style information associated with it. the document tree is shown below”.

costco unable to help with issue as this was sent by Verizon, they asked me to reach out to Verizon to resolve the issue. Please let me know if more information is needed. 

4 Replies
vzw_customer_support
Customer Service Rep

 

I'm sorry the email is sent by Costco. You would want to reach out to them to discuss balance issues. -Joe

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Suzpal
Enthusiast - Level 1

I received 2 of the Costco shop cards on 3/14.  I printed one at the time.  I went back to retrieve the other one and it gave me url not found, this is not a trusted site and I can see that it looks like it expired access on 7/14. Interesting and frustrating.  How do I get access to the card?

thank you

suzpal 

vzw_customer_support
Customer Service Rep

We don't want you to miss out on this great deal. To clarify, you received the emails to redeem them, and the URL does not work anymore? Do you have the submission ID for them?

~Freddy

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MGM14
Enthusiast - Level 1

Help!!!  Same issue... when we try to open the Costco Shop Card link from the email that was sent to us last spring, it says link/page not available.  How do we get access to our $100 Costco Shop Card?  

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