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Every single month I have to contact VZ for ongoing and new problems. Every single month! Now for the month of October I am on my 5th Agent and still cannot get the ACP program applied to my account. IS there a supervisor who can reach out to me to fix my issues???
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We're sorry to hear that you're having problems with your ACP discount. we want to make sure you're able to get it applied. We're going to send you a Private Note so we can gather more details.
~Jesse