Customer service for a veteran

Libatron3000
Enthusiast - Level 1

between my own phone line and as a teen I’ve been with Verizon for 19 years. Now I’m being discriminated against as a veteran and someone with kidney failure. Constantly lied to and exploited. I know I have no voice against this giant company but for the misery  I was put through but your company is something I’ll never forget. And everyone I know and will ever meet with know my worthless opinion. 

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3 Replies
vzw_customer_support
Customer Service Rep

We vakue your 19 years of loyalty, and we are here for you. We will be glad to help. Please tell us, how may we assist you? ~Geo

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Libatron3000
Enthusiast - Level 1

They repeatedly lied to me, tricked me into purchasing more lines, and failed to follow through on promises. Their customer service was abysmal, with multiple supervisors allegedly putting in notes but nothing ever changing. Avoid this company at all costs.

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vzw_customer_support
Customer Service Rep

Hi Libatron3000. I hear the frustration in your words, appreciate your honesty and disappointed you feel this way. Let's work together to review your account. If Verizon has made an error, we are here, today, to make it right. Please send us a private =message to move forward.

-Deb

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