I've had a Disney/Hulu paid subscription directly with Disney/Hulu for a couple of years, with the Disney/Hulu account using the same email as my Verizon account.
Activated the Disney Bundle that is included with the "Get More" plan explicitly to a different email account so there would be no confusion - this is meant as an additional account that should not disturb the long-standing original one.
Something went wrong during the process as now Vzn shown the Disney Bundle as active but it emailed the original account not the new one.
So it looks like this perk is in limbo now, Disney does not show it with the original account as that one already has a sub, and the new account shows no subscription.
How can I correct this and assign the Vzn sub to the correct Disney account?
Thanks in advance!
We would be happy to help clear up any confusion surrounding your included Disney Bundle through the Get More plan, DanP5.
Please tell us, was your existing Disney+ subscription billed monthly or annually/multi-year? Could you please tell us more about why you wanted to your existing and original Disney+ account separate from the free included subscription?
~Izzy
** Could you please tell us more about why you wanted to keep your existing and original Disney+ account separate from the free included subscription?
~Izzy
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