Called in for help with phone. Spoke to Jay or James July 17,2024 at 6:55 pm and can’t believe how rude he was. Asked to speak to a manager and he said no I cannot transfer you. Then he goes on to say wait I will be notating your account that you the client was not helpful. He then said I agree I do not want to speak to you either. Then he turned off notifications and texts coming from Verizon so I could not rate him.
after being a client for 22 years this is the service I got
Chriskimhi, this is absolutely not the kind of experience we want any of our customers to have, and we want to gather more details so we can make sure this doesn't happen again. We're sending you a Private Message.
~Jesse
Start a new topic or ask questions in the open forum.
