Getting a "Sorry we are not able to process your request at this time"
amrobinson207
Newbie

I have been trying for days to sign into my account. It kept saying my password was incorrect. I am now locked out of my account. When I try to go and reset my password, a screen with an orange box come up and in it, it  says the following message.....

Sorry we are not able to process your request at this time.

Learn more about Verizon Wireless products and services:

Shop or browse our selection of phones and plans.

Get to know our products with fun and interactive demos.

Go to Send a Txt Message now."

PLEASE HELP! TIA!

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1 Reply
vzw_customer_support
Customer Service Rep

Oh, no! Dealing with My Verizon issues can be frustrating, especially if you are managing the account. We are here to help.

 

For more details regarding your My Verizon service, check out our FAQs: https://www.verizon.com/support/my-verizon-faqs/.

 

We sent you a Private Note, please review at your earliest convenience.

~Gilbert

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