Getting my FIOs home billing corrected - Account Number: 157-353-986-0001-92
hc1153tracy
Newbie

Ordered Fios home internet 300mbps a few weeks ago. Promo says $24.99, with premium unlimited Mobile service. Got the first bill a few days ago and it had $59.99/mo, plus $10 monthly rental for an extender. Customer service (online agent)was able to remove the rental fee as I never requested for an extender but bounced me back and forth several times as the FIos team was not able to verify my mobile subscription level. Please help to resolve.

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