High data usage after device upgrade
C1SPECIALLADY
Enthusiast - Level 1

I just upgraded my phone from a Pixel 2 XL to a Pixel 8 Pro. They wanted me to go unlimited but I usually only used 2% of my 2Gigs each month so I declined.  After 10 days I checked my usage and I had used all of my 2Gig plus into the 1 gig carry over.

This really ticked me off and I spent over an hour talking to different people to try to figure it out.

I think Verizon is trying to pressure use into the unlimited plan, which I reluctantly changed to , and also the Verizon home Internet plan which I have not gone over to.

I will definitely be looking for another carrier.

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vzw_customer_support
Customer Service Rep

 

I hope you never leave us C1special lady. Were you able to see what was using the data on your new device? -Joe

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