How to compliment Verizon employee

[capsfan3]

I had a wonderful Verizon employee help me with a problem we've had for 5-6 months. She took care of the problem and kept me updated. I would like for her to be recognized for her great work. How do I ensure that she receives the compliment?

[vzw_customer_support]

Hello capsfan3, thank you so much for sharing your experience with us. We will send you a private message to further assist. 

~Ivone

[capsfan3]

I keep getting this error message:

Sorry, we were unable to deliver your message to the following address.

<>:

550: 5.1.1 The email account that you tried to reach does not exist. Please try

5.1.1 double-checking the recipient's email address for typos or

5.1.1 unnecessary spaces. For more information, go to

5.1.1  y14-20020a05622a120e00b00429c5cf9178si2763433qtx.41 - gsmtp