I'm a 15 yr plus Verizon customer.....For the 1 st time ever I'm being charged $3- $5 extra per line per month on grandfathered plans locked into $40 and $50 advertised prices( my cost is reduced 10 per mo for paperless)..... I have had these for 3 or 4 years with no notification from Verizon. Is this legal. My price has never changed in 15 years as long as I was grandfathered. It appears they want to force me into an inferior and more expensive plan. Opinions would be appreciated. Other than leaving....What are my options??
Thank you for reaching out with your concern. As consumers ourselves we are all about transparency with these changes. To communicate the price increase we sent several notifications through email, printed on your bills and in your online account. Please make sure all of your contact information is up to date. Here is the online posting as well: https://www.verizon.com/support/legacy-unlimited-plan-change/ There may be a plan that better serves your needs available here as well: https://www.verizonwireless.com/plans/ We appreciate your loyalty.
-Melissa
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