Having a bad start to my relationship with Verizon in almost every single level possible. After 5 days of chats and phone calls, I’m supremely frustrated and getting nowhere. Promised were made at the time of sale to make the switch. I have the chat id’s and screenshots from Ryan and the other agents I’ve talked to and the lack of response is overwhelming. This has put me in a very tough spot financially as the promoses made included Verizon virtual GC to offset the cost of switching over. I have asked for and scheduled calls from leadership, never heard back. I have been told sorry, nothing I can do from others despite literally having what was garunteed in writing.
We're very glad you chose Verizon, Larry88, and I'm very sorry to hear there's been a few bumps in the road to start things out. We're here to help with regard to your gift card cocnern. So we can best assist, we will be reaching out via Private Message.
-Lauren
Start a new topic or ask questions in the open forum.
