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International calls

Re10ed18
Newbie
‎09-03-2024 04:01 AM
  • My husband and I are on the same plan. He called about a week ago to sign up for international calls for $10.00 a day. I keep getting messages for his phone but not mine. Is there a problem? I should also have this capability.
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SynthpopAddict
Champion - Level 3
‎09-03-2024 05:08 AM

If there are multiple lines in one account and you want Travel Pass enabled on all of them, the feature has to be turned on for all the lines.  It sounds like only your husband's line got the feature, but not yours?  I think the Account Owner can login to the account and enable this for all the lines.

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I'm not a Verizon employee, just another customer trying to help.

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SynthpopAddict
Champion - Level 3
‎09-03-2024 05:08 AM

If there are multiple lines in one account and you want Travel Pass enabled on all of them, the feature has to be turned on for all the lines.  It sounds like only your husband's line got the feature, but not yours?  I think the Account Owner can login to the account and enable this for all the lines.

-------------
I'm not a Verizon employee, just another customer trying to help.
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