Login issues

Eddie52
Enthusiast - Level 1

Why is it so difficult to login. “ we do not recognize  your information. I think your engineers are incompetent and the csrs as well.  What an epic failure of website, customer service and staff. Verizon and usaa are two companies that should be awarded the how to run off customers by being incompetent award 

1 Reply
vzw_customer_support
Customer Service Rep

Oh, no! We are truly sorry to see you in this dilemma. We know the importance of managing your My Verizon account. Our goal is to offer the support you need. 

 

You can always update your My Verizon credentials, through this link: http://spr.ly/66029cRKG.

 

Let us know if this helped.

~Gilbert

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